Be proactive. Protect your personal identify and financial data by taking these precautions: 

 

  • Keep personal documents, bank and card statements and credit cards in a secure location.
  • Shred financial documents and papers that contain sensitive information before discarding.
  • If you receive an email or text message requesting sensitive information, do not click any links or respond:  Report it to your bank and forward a copy if requested – then delete it.
  • Be attentive to bank scams and phishing, where criminals attempt to trick you into revealing your personal or account information by phone, unencrypted email, text, chat or social media.  
    • First PREMIER Bank will never request your card, password, pin or secure information in an unsolicited manner.
    • Never provide sensitive information in response to an unsolicited call, email, text or message.
  • Check your credit report frequently, using a credit report service such as annualcreditreport.com or freecreditreport.com or creditkarma.com.
  • Review your account and identify odd charges - even a small fraudulent charge is significant.
    • Memorize your Debit PIN number and/or store it securely and separately from your card.
    • Actively lock and unlock lost or stolen debit cards via online or mobile banking.
  • Use account spending and balance alerts/notifications to monitor your account for suspicious activity.
  • Place outgoing U.S. mail in a secure collection box or U.S. post office mail slot.
  • Use firewalls and anti-virus software to protect your computer from hacking and malware.
  • Immediately download and install operating system and security updates as they become available.
  • Utilize fingerprint and/or facial recognition protection on your devices if available.
  • Never carry your social security card, and provide the number only when justifiably necessary.








Leverage best practices for maintaining the security of your online IDs and passwords:

  • Never share your User ID, Account Information, Password, or SSN with others.
  • Ensure each assigned administrator has a unique access account (ID and password).
  • Password-protect computers and mobile devices.
  • Sign out of online banking when your session is complete.
  • Verify that you are on a trusted site before providing your information.
  • Never include your password, account or sensitive info over non-secure email.
  • Change passwords frequently. Here are some best practices:   
    • Create passwords with more than eight alphanumeric characters.
    • Mix capital, lowercase and symbols. 
    • Use different passwords across devices and services.
    • Do not include guessable words, like "password”, family or pet names.
    • Never use your birthdate or phone number as your password.

 

Proactively utilize First PREMIER Bank's tools & resources:

  • FREE Online and Mobile Banking helps you actively access and monitor accounts.
  • FREE eStatements help reduce mail fraud while giving a robust online archive and PDF Downloads.
  • FREE Bill Pay helps reduce mail fraud, allowing you to send payments more securely and expediently.
  • FREE text and email account alerts help you proactively monitor transactions and account activity.
  • Businesses should consider these additional products: 
    • Use Positive Pay, a powerful, affordable fraud monitoring solution for small and large businesses.
    • Leverage ACH Online to streamline, automate and secure employee payroll and vendor payments.
    • Consider Remote Deposit for depositing large numbers of checks securely, accurately and efficiently.