Security & Fraud Protection

First PREMIER Bank

Protecting Your Interests

First PREMIER Bank is committed to keeping your information secure, whether you are
banking in person, online, by phone or paying by check or debit card.

Tips for Avoiding Fraud

Lost or stolen checks, ATM or debit cards. Unauthorized ATM or debit card purchases or withdrawals. Suspicious emails, text messages or phone calls are the most frequent types of fraud reported.


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Report Suspicious Activity

If you notice suspicious activity on your First PREMIER Bank account, or are contacted in a manner that seems suspicious, please call Customer Care immediately at (800) 501-6535.


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Ways We Protect You

First PREMIER Bank takes proactive security measures to help reduce the risk of fraud-related activity on your accounts: 

  • 24/7 fraud monitoring blocks suspicious transactions
  • Debit and credit cards with EMV Chips for added security
  • Lock and unlock lost or stolen debit cards instantly
  • Zero Liability® Fraud Protection for debit purchases
  • Multi-factor authentication helps validate identity at sign-in 
  • Strong encryption helps secure your banking session

Protecting Yourself

Incorporating a few practices can help keep your accounts safe.

  • Sign up for free Online and Mobile Banking and Bill Pay
  • Set up text and email account alerts to help monitor activity
  • Reduce the likelihood of mail fraud with eStatements
  • Install anti-malware software on your computer 
  • Notify us if you have moved or will be traveling

More Helpful Information

Notice Suspicious Activity?

First PREMIER Bank will never request your personal or account information in an unsolicited manner. If you receive a suspicious email, phone call or text, or notice suspicious activity on your account, contact us immediately.

CALL (800) 501-6535