Security & Fraud Protection

First PREMIER Bank

Partner with First PREMIER Bank to Protect Your Business

In today's economy, security and fraud protection are critical. As your banking partner, we provide secure banking and fraud

management solutions that proactively protect your interests.

Recognizing Fraud

Lost or stolen checks, ATM or debit cards. Unauthorized ATM or debit card purchases or withdrawals. Suspicious emails, text messages and phone calls are the most frequently reported types of fraud.


Reporting Fraud

If you have noticed questionable or potentially fraudulent activity on your First PREMIER account, or have been contacted in a manner that seems suspicious, please contact Customer Care at 800-501-6535.


Protecting Your Business

  • 24/7 fraud monitoring blocks suspicious transactions
  • Full account access via Business Online Banking
  • Monitor transactions with email and text-based notifications
  • FREE eStatements and Bill Pay help businesses minimize fraud
  • Trained staff dedicated to respond to questions and concerns
  • Multi-tiered administrative control over account access and transactions via online banking

Powerful Positive Pay® Fraud Prevention

  • Prevent check and ACH payment fraud
  • Pre-authorize payments and add filters or blocks
  • Match payee names and view images of check exceptions
  • Make pay/return decisions anywhere
  • Balance statements with full account reconciliation
LEARN MORE

FREE Online & Mobile Safeguards

  • Multi-factor authentication helps validate identity at sign-in
  • Strong encryption helps secure online banking sessions
  • Limited browser access minimizes security risks1
  • Automatic sign out expires banking sessions automatically
  • Easy alerts and controls for account monitoring and fraud mitigation

Debit & Credit Card Protection

  • Debit Card lock and unlock lost or stolen cards instantly online!
  • EMV chip debit and credit cards for added security
  • PIN protection for added debit card security
  • Zero Liability® Fraud Protection2 for Mastercard® Debit and Business Rewards Card purchases
  • Mastercard Global Emergency Card Replacement Services3 plus ID Theft protection for Business Rewards Mastercard®4

Report Suspicious Activity

If you have noticed suspicious activity on your First PREMIER account, or have been contacted in a manner that seems suspicious, contact Customer Care immediately.

 

(800) 501-6535

Disclosures

{1} Limiting Browsers: To access online banking, we may ask you to upgrade your browser to a more updated version. This will help limit your exposure to fraud by ensuring the most up-to-date security patches are in place.

{2} Zero Liability Protection - Restrictions apply. See Business Credit Card Agreement for details.

{3} Mastercard® Global Service Emergency card replacement for lost or stolen cards. Restrictions apply. See Business Credit Card Agreement for more details.

{4} Mastercard ID Theft Protection™ for Buisness Rewards Credit Card - Mastercard is the only payment brand that provides its U.S. cardholders with services – at no extra cost – to help you detect and resolve identity theft.  Restrictions apply. See Mastercard Guide to Benefits.