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Frequently Asked Questions



Q: What is an Off-Network Transfer?

An Off-Network Transfer is used when the recipient is not a cardholder at First PREMIER Bank. In this case, the recipient will receive a text or email from the sender that will allow the recipient to select how they would like to receive their funds. Available options are PayPal, Venmo or debit card. Off-Network Transfers need to be accepted by the recipient within 72 hours or the funds are returned to the sender's account.