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Equifax Information

Recently, Equifax, one of the three national consumer credit reporting agencies, announced a major data breach. This breach affects approximately 143 million Americans. This is what we know according to Equifax: the data breach occurred May – July 2017, and the information stolen includes consumers’ personally identifiable information, including names, Social Security numbers, dates of birth, addresses and, in some cases, driver’s license numbers. Approximately 209,000 credit card numbers and dispute documents with personally identifiable information for approximately 182,000 consumers were also stolen. There is no evidence of unauthorized access to consumers’ credit reporting databases.

To be clear, First PREMIER Bank and PREMIER Bankcard were not compromised and your information was not stolen from our systems. However, we take the security of our customers' information very seriously, and we are providing you with the information we know about this massive breach and the steps you can take to protect your personally identifiable information if you so desire. 

Equifax has established a website that informs consumers if they may be affected by the breach, provides additional information on the breach, and offers complimentary identity theft protection and credit file monitoring. This information is available at Equifax has established a dedicated toll-free number to answer questions you may have about the Equifax data breach and its effect on your personally identifiable information. You may call them at 866-447-7559. 

First PREMIER Bank and PREMIER Bankcard encourage our customers to review the following information and take the appropriate steps to protect your identity and personal information:

  • Review your account statements to spot any suspicious transactions. You can monitor your account activity at any time with our Online/Mobile Banking. Simply download the First PREMIER Bank Mobile Banking app for Apple or Android devices or go to to enroll for Online Banking. Credit Card customers can download the "My PREMIER Credit Card" app.
  • If you spot any suspicious transactions, please contact us immediately at one of the following numbers:
    • Bank customers: 800-501-6535.
    • Credit Card customers: 800-987-5521
  • Consider if you should place an initial fraud alert on your credit report (see

 Consider if you should freeze your credit file (see

  • Review your credit reports for accuracy. Call any one of the three credit reporting agencies to receive your free annual credit report or visit
Experian® TransUnion® Equifax®
PO Box 9554 PO Box 2000 PO Box 740241
Allen, TX 75013 Chester, PA 19016 Atlanta, GA 30374
888-397-3742 800-680-7289 866-349-5191
  • You should also contact the credit reporting agencies to notify them of any suspected fraud or identity theft.

If you believe you are the victim of identity theft, contact your local law enforcement office and/or your state attorney general. Finally, you may also want to consider reviewing information about recovering from identity theft, which is available from the Federal Trade Commission (FTC) at or by calling 1-877-IDTHEFT (1-877-438-4338). The FTC also offers general information to protect your online presence at